Return & Exchange Policy

Refund and Exchange:

• Any product bought from Puri Fabric’s online store can be exchanged from the online Store ONLY, provided it is unused and still has the label and tag in its original state. This policy is applicable to local orders only. 
• For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty. 
• For products on Sale, we do not offer exchanges or refunds. 

Refund and Exchange Procedure:

•  Puri Fabrics does not offer an exchange/refund policy once the order is processed. However, you are eligible for an exchange if we have delivered a wrong item to you or the one you received is faulty or damaged, wrong article, wrong size. In that scenario, you can contact our customer services department within 24 to 48 hours of receiving your order by emailing us at purifabricsonline@gmail.com or calling / WhatsApp us at (+92) 317 999 0090 along with product images and your order number for our customer care representative to schedule the right one for you.

Order Cancellation:

You may cancel your order at any time before the order has been processed. Once the order has been shipped, you will receive a shipping confirmation via email that will contain the tracking information. As soon as the product has been shipped, our exchange policy will be applicable. Puri Fabrics has the authority to cancel orders for reasons such as; the item being out of stock, pricing errors, or the credit card payment being declined by the issuing financial institution.

Phone: +92 317 999 0090

Email: purifabricsonline@gmail.com

Website: www.purifabrics.com

Customer Service Hours

Monday to Thursday 10am – 6pm GMT+5

Saturday 10am – 3pm GMT+5